EXPERIÊNCIA DO USUÁRIO COM APLICATIVO DE SAÚDE: UM ESTUDO PILOTO NA REDE PÚBLICA DA REGIÃO NORTE DO RIO GRANDE DO SUL
DOI:
https://doi.org/10.16891/2317-434X.v9.e3.a2021.pp1211-1220Resumo
Os aplicativos de saúde envolvem um número crescente da população, motivados pelo interesse nos avanços tecnológicos. Dessa forma, este estudo analisou a experiência e a aceitação do usuário na utilização de um aplicativo para o monitoramento da hipertensão. Participaram do estudo 11 usuários portadores de hipertensão, que utilizaram o aplicativo por três meses. Após o uso, os participantes responderam questionários de avaliação da experiência (SUPR-Qm), de avaliação da tecnologia (TAM) e o sociodemográfico. Para a abordagem qualitativa, investigou-se aspectos do aplicativo considerados importantes para os usuários. O estudo possibilitou identificar as experiências, percepções e necessidades dos usuários ao utilizar um aplicativo para o acompanhamento da hipertensão. Entretanto, sugere-se a realização de estudos futuros para analisar a experiência e a aceitação cumulativa ao longo do tempo, buscando-se comparar os resultados antes e depois da interação com o aplicativo.Referências
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